How do I create an account?
❯
Click Sign Up on the homepage, enter your
details, and verify your email. Having an account lets you manage
bookings, save preferences, and access exclusive deals.
How do I book a flight or hotel?
❯
1. Go to the Booking page.
2. Enter your destination and dates.
3. Select your preferred flight or hotel.
4. Pay securely online.
✅ You’ll get a confirmation email instantly after booking.
2. Enter your destination and dates.
3. Select your preferred flight or hotel.
4. Pay securely online.
✅ You’ll get a confirmation email instantly after booking.
Can I book for someone else?
❯
Yes, you can. Enter the traveler’s details at checkout. Make sure
the information matches their ID/passport to avoid travel issues.
How do I check my booking status?
❯
Log in to your account and go to My Bookings to
view your trip details anytime.
Can I add special requests (meals, seats)?
❯
Yes, you can add requests like vegetarian meals or preferred
seating during booking, or later by contacting support.
What payment methods are accepted?
❯
We accept Visa, MasterCard, AMEX, PayPal, and selected e-wallets
depending on your country. All payments are encrypted and secure.
How do I cancel a booking?
❯
Log in, go to My Bookings, choose the booking you
want to cancel, and click Cancel. Cancellation
fees may apply depending on the provider’s policy.
When will I get my refund?
❯
Refunds are usually processed within 5–10 business days after
cancellation approval. Processing times may vary by payment
provider.
Can I change my travel dates?
❯
Yes, but change fees may apply depending on the airline or hotel
policy. Always check the terms before modifying.
Do prices include taxes and fees?
❯
Yes, our prices include all mandatory taxes and fees. Optional
extras (insurance, upgrades) may cost more.
I forgot my password. What should I do?
❯
Click Forgot Password? on the login page, enter
your email, and reset it using the link we send to you.
The website isn’t loading, what should I do?
❯
Refresh the page, clear your browser cache, or try another
browser. If the issue persists, contact our support team.
How do I contact support?
❯
- Our AI bot (24/7)
- Email: tourism2025@gmail.com
- Phone: +95912345678
Our team is always ready to assist you with your bookings.
- Email: tourism2025@gmail.com
- Phone: +95912345678
Our team is always ready to assist you with your bookings.
How do I update my profile?
❯
Go to Account Settings to edit your name, email,
phone number, or travel preferences.
Can I get travel insurance?
❯
Yes, you can add travel insurance during checkout for extra
protection against delays, cancellations, or medical emergencies.