Help Center

Get answers about booking, payments, cancellations, and more.

How do I create an account?
Click Sign Up on the homepage, enter your details, and verify your email. Having an account lets you manage bookings, save preferences, and access exclusive deals.
How do I book a flight or hotel?
1. Go to the Booking page.
2. Enter your destination and dates.
3. Select your preferred flight or hotel.
4. Pay securely online.

✅ You’ll get a confirmation email instantly after booking.
Can I book for someone else?
Yes, you can. Enter the traveler’s details at checkout. Make sure the information matches their ID/passport to avoid travel issues.
How do I check my booking status?
Log in to your account and go to My Bookings to view your trip details anytime.
Can I add special requests (meals, seats)?
Yes, you can add requests like vegetarian meals or preferred seating during booking, or later by contacting support.
What payment methods are accepted?
We accept Visa, MasterCard, AMEX, PayPal, and selected e-wallets depending on your country. All payments are encrypted and secure.
How do I cancel a booking?
Log in, go to My Bookings, choose the booking you want to cancel, and click Cancel. Cancellation fees may apply depending on the provider’s policy.
When will I get my refund?
Refunds are usually processed within 5–10 business days after cancellation approval. Processing times may vary by payment provider.
Can I change my travel dates?
Yes, but change fees may apply depending on the airline or hotel policy. Always check the terms before modifying.
Do prices include taxes and fees?
Yes, our prices include all mandatory taxes and fees. Optional extras (insurance, upgrades) may cost more.
I forgot my password. What should I do?
Click Forgot Password? on the login page, enter your email, and reset it using the link we send to you.
The website isn’t loading, what should I do?
Refresh the page, clear your browser cache, or try another browser. If the issue persists, contact our support team.
How do I contact support?
- Our AI bot (24/7)
- Email: tourism2025@gmail.com
- Phone: +95912345678

Our team is always ready to assist you with your bookings.
How do I update my profile?
Go to Account Settings to edit your name, email, phone number, or travel preferences.
Can I get travel insurance?
Yes, you can add travel insurance during checkout for extra protection against delays, cancellations, or medical emergencies.